If you own a small business, it’s important to always think about ways to improve the customer experience. After all, your customers are the lifeblood of your business. Even making a few small changes can have a big impact on customer satisfaction. Here are six building improvements your small business’s customers will love.
1. New Floors
One of the first things customers notice when they walk into your business is the floor. If your floors are old and worn, it can give customers the impression that your business is outdated. Investing in new floors is a great way to give your business a fresh, modern look.
Not only will new floors make your business look better, but they’ll also be easier to keep clean. This can make a big difference in how customers perceive your business. If you’re not sure what kind of flooring to choose, choose an option that can handle a lot of foot traffic.
2. Install a New Roof
Another important part of your business’s exterior is the roof. If your roof is in bad shape, it can make your whole business look run-down. Investing in a new roof will not only improve the appearance of your business, but will also protect your building from weather damage.
A new roof can also help you save money on energy bills. If your roof is old and worn, it might not be as energy-efficient as a new one. This can lead to higher heating and cooling costs, which can strain your business’s finances.
Installing a new roof also increases the value of your property, which is always a good thing for small business owners. For example, an asphalt shingle roof has an ROI of about 62%. This means that for every $100 spent on the roof, the value of your building will increase by $62.
3. Install Electric Charging Stations
Electric charging stations are a great way to attract customers who own electric vehicles. Remember, by 2030, the number of electric vehicles on American roads is expected to be 18.7 million, up from 1 million at the end of 2018. This is roughly 7% of the 259 million motor vehicles anticipated to be on American roads in 2030.
Installing electric charging stations will show your customers that you’re keeping up with the times and that you’re invested in providing them with a good experience. Plus, it’s a great way to attract new customers who might not have considered doing business with you before.
4. Renovate Your Bathrooms
Did you know that only 12.43% of bathrooms have a modern design aesthetic? This means that if you renovate your bathrooms, you’ll be ahead of most businesses out there.
Bathroom renovations can be a big project, but they’re definitely worth it. Customers appreciate having clean, modern bathrooms to use when they’re doing business with you. If your bathrooms are old and outdated, it can reflect poorly on your business. Investing in bathroom renovations is a great way to show your customers that you’re committed to providing them with a pleasant experience.
5. Add Outdoor Seating
Whether you have a small patio or a large courtyard, adding outdoor seating is a great way to create an inviting space for your customers. If you don’t have the budget for new furniture, try repurposing some old chairs and tables.
Outdoor seating is also a great way to take advantage of good weather and give your customers some fresh air. It can also be a great way to attract new customers who are passing by.
6. Repair or Repave Your Driveway
If your driveway is in bad shape, it can give customers a negative impression of your business. If you have the budget for it, repaving your driveway is a great way to improve its appearance.
If you don’t have the budget to repave your whole driveway, consider patching up any cracks or holes. This will greatly affect how your business looks from the street.
Always keep your customers in mind no matter what improvements you make to your building. These are just a few of the ways you can make your business more inviting for them. By making some simple changes, you can create a space that your customers will love.